Responsible Gaming
Transaction and betting history
To facilitate better oversight of your digital footprint on our website or within the Mostbet mobile app, we provide a comprehensive “Bets History” interface. This tool allows you to audit every interaction with our platform, offering a clear view of your total expenditure and a detailed analysis of your financial transactions over time.
Self-monitoring
Most issues related to compulsive gambling can be mitigated by consistently evaluating one’s own behavior for signs of dependency. Use the following diagnostic questions to determine if your gaming habits are exceeding healthy boundaries:
- Have you ever felt that your wagering has become excessive?
- Have you resorted to dishonesty regarding the time or capital you spend on the platform?
- Do personal setbacks or frustrations trigger a desire to gamble?
- Is your casino gameplay primarily a solitary activity?
- Has your gaming behavior resulted in professional absenteeism or tardiness?
- Do you use betting as an emotional escape from personal problems or low moods?
- Are you utilizing funds reserved for daily necessities to finance your bets?
- Has your interest in gaming distanced you from family or close friends?
- Following a loss, do you feel a compulsive need to “chase” and win back the money?
- Does depleting your gambling budget leave you with a sense of urgency to wager again?
- Have you ever gambled with your last remaining funds?
- Have you ever borrowed or committed theft to fund a session or cover gambling debts?
- Does your involvement in gambling cause you significant psychological or emotional distress?
Note: If you answered “yes” to two or more of these questions, we strongly advise you to reach out to the professional support organizations listed in the final section of this guide.
Self-exclusion
For individuals who recognize a developing problem and wish to terminate their access to our services, Mostbet provides a robust self-exclusion framework.
You have the option to voluntarily suspend your account for a defined duration, ranging from 6 months to 5 years. Furthermore, a permanent self-exclusion is available upon request. This process can be initiated at any time by contacting our dedicated customer support team.
Help for gamblers with addiction problems
If you identify addictive tendencies in yourself or a loved one, it is crucial to seek assistance from specialized, professional bodies. These organizations offer expert counseling and strategic paths toward recovery. Below are the contact details for globally recognized institutions:
| Organization | Description | Website/Contact |
| GamCare | The leading authority on gambling support and advice. | www.gamcare.org.uk |
| Gambling Therapy | Global online support for those affected by gambling. | www.gamblingtherapy.org |
| BeGambleAware | Provides information to help people make informed decisions. | www.begambleaware.org |
| Gamblers Anonymous | A fellowship of people sharing experiences to recover. | www.gamblersanonymous.org |
| GamBlock | Software designed to block access to gambling sites. | www.gamblock.com |
Gamcare
GamCare is widely considered the gold standard for supporting individuals battling gambling dependency. Their expertise in providing immediate and effective assistance is unmatched. You can contact their helpline at +44 808 8020 133 or visit their official portal for live support.
